Have you heard about smile service? Yes, that's one of the Omega Cleaners's services. Just drop by Omega Cleaners. Then you will experience Omega Cleaner's very kind manner with smile. All Omega's employees are honest and kind enough to satify you.
Customer Service Satisfaction
We believe in providing the best customer service to our customers. For this reason, we will redo our service again without additional charge if you are not satisfied with our service. We offer the following for your convenience.
Free Pick-up and Delivery
Efficient, courteous service to your home or office in the Springfield, MA area.
Depending on your needs, once or twice weekly, or upon your call, our delivery service representative will pick up and deliver from your location whether you are home or not. Just designate an area with our delivery service representative, and Omega Cleaners will take care of everything.
For your convenience, we bill you monthly.
Pick-up and drop-off through our unique drive-through window. Stay comfortable during inclement weather.
24 Drop Off - Express Bag Service
Leave your order in our overnight drop box even when we're closed.
24 Hours Pickup
Pick up your items, even when we're closed, in the lobby of our West Springfield, MA location. We will put your items in a locker that you have the number combination to open. We will put your name on the electronic display board in the lobby to tell you which locker to find your finished clothes. Credit Card Payment is required to use this service.
Easy Pay Options
Credit Card: Visa, MasterCard, American Express, Discover
Debit Card: Visa, MasterCard
Your orders can be charged automatically to your credit card.
Same Day Service
Are you in a hurry? Need to catch a plane? Let Omega Cleaners help. "The Best" professional cleaning is also available for same day and early next morning service. Yes, now you can get our outstanding cleaning and laundry service more quickly when needed.
Most of our services can be rendered in one to three days, but we ask that you allow extra time for the following:
Heirlooming - 2 to 4 weeks
Suede and Leather - 2 weeks
Furs - 2 weeks
Alterations - 1 to 2 weeks
Window Treatment - 1 to 2 weeks
Storage Pick-up - 2 week notice
Location 1: 14 Harkness Ave., East Longmeadow, MA 01028, (413) 525-0900, M - F: 7:00 AM - 6:00 PM, Sat.: 8:30 AM - 2:00 PM
Location 2: 1238 Riverdale St., West Springfield, MA 01089, (413) 732-4227, M - F: 7:00 AM - 7:00 PM, Sat.: 8:30 AM - 2:00 PM