Our Services => Customer-Oriented Services

Smile Service

Have you heard about smile service? Yes, that's one of the Omega Cleaners's services. Just drop by Omega Cleaners. Then you will experience Omega Cleaner's very kind manner with smile. All Omega's employees are honest and kind enough to satify you.

 

 

Customer Service Satisfaction

We believe in providing the best customer service to our customers. For this reason, we will redo our service again without additional charge if you are not satisfied with our service. We offer the following for your convenience.

 

Free Pick-up and Delivery

Efficient, courteous service to your home or office in the Springfield, MA area. Depending on your needs, once or twice weekly, or upon your call, our delivery service representative will pick up and deliver from your location whether you are home or not. Just designate an area with our delivery service representative, and Omega Cleaners will take care of everything. For your convenience, we bill you monthly.

More Details

 

Drive-Through Dry Cleaning

Pick-up and drop-off through our unique drive-through window. Stay comfortable during inclement weather.

 

 

24 Drop Off - Express Bag Service

Leave your order in our overnight drop box even when we're closed.

 

 

24 Hours Pickup

Pick up your items, even when we're closed, in the lobby of our West Springfield, MA location. We will put your items in a locker that you have the number combination to open. We will put your name on the electronic display board in the lobby to tell you which locker to find your finished clothes. Credit Card Payment is required to use this service.

 

Easy Pay Options

  • Cash
  • Credit Card: Visa, MasterCard, American Express, Discover
  • Debit Card: Visa, MasterCard

 

credit card

 

Bill-Free Charging

Your orders can be charged automatically to your credit card.

 

Same Day Service

Are you in a hurry? Need to catch a plane? Let Omega Cleaners help. "The Best" professional cleaning is also available for same day and early next morning service. Yes, now you can get our outstanding cleaning and laundry service more quickly when needed.

 

Turnaround Times

Most of our services can be rendered in one to three days, but we ask that you allow extra time for the following:

  • Heirlooming - 2 to 4 weeks
  • Suede and Leather - 2 weeks
  • Furs - 2 weeks
  • Alterations - 1 to 2 weeks
  • Window Treatment - 1 to 2 weeks
  • Storage Pick-up - 2 week notice


Location 1: 14 Harkness Ave., East Longmeadow, MA 01028, (413) 525-0900, M - F: 7:00 AM - 6:00 PM, Sat.: 8:30 AM - 2:00 PM
Location 2: 1238 Riverdale St., West Springfield, MA 01089, (413) 732-4227, M - F: 7:00 AM - 7:00 PM, Sat.: 8:30 AM - 2:00 PM
 
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